Privacy Policy

Information We Collect

Ice Mount'n collects information you provide directly to us when you:

• Request a quote or consultation
• Schedule a service appointment
• Contact us via phone, email, or our website
• Use our online booking system

This may include your name, phone number, email address, home address, service preferences, and details about your TV mounting or home theater needs.

How We Use Your Information

We use the information we collect to:

• Provide TV mounting and home theater installation services
• Schedule and confirm service appointments
• Communicate with you about your service requests
• Send service reminders and follow-up communications
• Improve our services and customer experience
• Process payments and manage billing

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (scheduling software, payment processing)
• When required by law or to protect our rights and safety
• With your explicit consent

Third-Party Services

Our website uses the following third-party services:

• Housecall Pro: For scheduling and lead management
• Google Analytics: For website analytics (when implemented)
• Google Maps: For location services

These services have their own privacy policies that govern their use of your information.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to:

• Access the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

Cookies

Our website may use cookies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.